PRIVACY POLICY

FAN HOME LLC (hereinafter referred to as “we” or “the Company”) highly values ​​your privacy. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when you visit our website or use our services.

1. Information Collection

We may collect the following types of information:

Account Information: such as name, email address, phone number, shipping address, etc.

Payment Information: such as credit card or payment account information (processed through secure third-party payment platforms).

Usage Information: such as browsing behavior, pages visited, click history, and preferences.

Communication Records: such as emails or messages between you and customer service.

2. Information Use

The information we collect is primarily used for the following purposes:

Processing orders and providing after-sales service
Improving product, website functionality, and user experience
Sending you promotions, updates, or notifications (you can unsubscribe at any time)
Complying with laws and regulations and preventing fraud

3. Information Sharing

Unless required by law or with your explicit consent, we will not sell or rent your personal information to any third party. We may share information with the following entities:

Service providers: such as logistics companies, payment processing institutions
Legal requirements: such as court subpoenas or law enforcement requests

4. Information Security

We employ reasonable technical and administrative measures to protect your information security, including data encryption, access control, and secure storage. However, please note that internet transmission and electronic storage cannot guarantee absolute security.

5. Children’s Privacy

Our websites and services are not intended for children under the age of 13. If we discover that we have collected personal information from children, we will delete it immediately.

6. Privacy Rights

You have the right to access, correct, or delete your personal information, or to opt out of receiving marketing emails.

7. Privacy Policy Updates

This Privacy Policy may be updated from time to time. Any updates will be posted on the website and you will be notified by email as necessary. Please check the terms regularly for the latest information.